Contact
Last updated: 11 September 2026
Have a question about your order or your privacy, or want to ask us to delete a photo? We are glad to help.
Write to us
- Email: hello@dearyou.ai
- Response time: Within 48 hours, usually sooner.
What we can help with
- Your order — anything that did not arrive, or did not come out the way you hoped. What we do about it is in our refunds policy.
- Your photo — we delete the original after delivery anyway, but if you want it gone sooner, just ask.
- Your privacy rights — access, correction, deletion and the rest. They are set out in our privacy policy, and this is the address to use.
Please write from the email address you used to place the order: that is how we know the request is really yours.